Frequently Asked Questions
Everything you need to know about buying firearms from Roland Arms: documents, showroom, delivery, returns and warranty.
Answers to the most frequently asked questions about buying firearms, the documents required, delivery, returns and warranty. Didn’t find what you were looking for? Call us on +40 784 371 171 or write to us.
FAQ
Questions and answers
Who can buy firearms from Roland Arms?
Firearms and ammunition may be bought only by persons holding the authorisations required by Law no. 295/2004 on the regime of weapons and ammunition. We check the documents before completing any transaction.
What documents do I need to buy a firearm?
For firearms subject to authorisation you need an identity document, a valid firearms licence and the purchase authorisation issued by the police, as applicable. We will tell you exactly which documents are required for the product you have chosen.
Do I need a licence for a collector’s firearm?
It depends on the category of the firearm. Most functional collector’s firearms are subject to authorisation under Law no. 295/2004, while some antique guns, replicas or deactivated firearms may be subject to a different regime. We will confirm the legal status of each product before purchase.
Where is the showroom and can I see the firearms before buying?
The Roland Arms showroom is located at Aleea Arubium nr. 46–48, Sector 2, 022944 București. All products can be viewed before purchase; call us beforehand on +40 784 371 171 so that we can have them ready.
How do I find out the price of a product marked “Price on request”?
Add the product to the basket and send the quote request, or call us. We will let you know the price, the condition of the product and the documents required for the purchase.
Do you deliver firearms by courier?
Firearms and ammunition are handed over only in compliance with Law no. 295/2004: as a rule at our premises, after the documents have been checked, or through authorised carriers, where the law permits.
What is the RA PATRIOT and when is it available?
The RA PATRIOT is the AR-15 semi-automatic carbine manufactured by Roland Arms in Romania, in 5.56×45 mm NATO / .223 Remington calibre. The first batch is available on the Romanian market from October 2026.
Can I return a product?
If you bought at a distance (by telephone or email), you have 14 days to withdraw from the contract; firearms and ammunition can be returned only at our premises, with the legal documents. Purchases made in the showroom carry no right of withdrawal, but are covered by the legal guarantee of conformity. Details in the Returns Policy.
What warranty do new, second-hand and collector’s firearms carry?
New products carry a 2-year legal guarantee of conformity. For second-hand and collector’s products we may agree in writing on a shorter period, but not less than 1 year, stated in the sales documents.
How do you protect my personal data?
We use your data only to reply to you, for the sale and to meet our legal obligations. Usage statistics (PostHog) start only if you accept them in the cookie banner, and messages sent through the form are deleted automatically after no more than 2 years. Details in the Privacy Policy.
